Factors behind success of a small business

For getting success in small business many people think they have to be smart in their business. Smartness does help and positive thinking can make decisions easy. Apart from these two indicators, there are other factors many people just ignore. Let’s discusses them.

successPassion for the business

One should have a deep burning desire to excel. Without it, you will be lacking in enthusiasm. You should have the passion to overcome the setbacks during the journey to excel. One should be motivated even during tough and unexciting times. It is the grit required to last for a long time to come. An entrepreneur depends mostly on passion and his spirit of determination. Your enthusiasm is mostly noted by your associates and customers. If you have a fire in your belly you can carry your businesses to greater heights when others have failed long back.

Listening to your customers

To become an entrepreneur, you will have to listen to what the customer wishes to say. Customers, the base of your business and will tell you what you need to know. Not until you come in their close zone. For coming in the close zone you will have to first initiate a dialogue every now or then. You will have to keep communication lines open. Talk to them about their interests, the weather, politics, stock market, their children, or any other general topic under the sun. Once they start getting familiar with you the will start opening up. During talks, you can casually ask what things they like about the business and what they do not like.

A businessman should remember that he does not overreact to customer complaints at that moment otherwise the customer may stop complaining and you may lose a feedback channel or maybe a customer too. Listen to him patiently, politely assure him that you will look into the matter as soon as possible and do not forget to thank him. This is an indirect opportunity for the businessman to improve the services, introduce new development and make a customer for life. You may get wonderful suggestions which never occurred to you before.

The two qualities discussed above can be done on daily basis. Sometimes new scenarios crop up unexpectedly which one has to deal with. It is challenging for any businessman to develop all the different skills in different fields like management, accounting, marketing, information technology etc. to make the business thrive.

People do overcome few of the challenges that they are exposed to on regular basis.

Businessmen have to see what their employees do and point out every small mistake they do. They should explain clearly that every small detail is important and help them perform better the next time. A businessman should involve himself in all the sub-divisions or section of the business he is in. Working along and building cordial relations with his staff members.

For a business to be successful genuine, vital and real-time feedback is important. It is only feedback when worked on leads to improvement. Customers want that the owners care about their thoughts and feeling and the owner is their collaborator and campaigner. A strong human connection has its share of joy and commitment towards the customer and society at large.

How to manage a bad day at work?

Some days are such that you feel energetic and want to go to work. And sometimes it is just the opposite. You feel so tired that you do not wish to jump out of the bed. Sometimes you are involved in such an activity that you do not want to get involved in. You have to push yourself off your limit to get going.

bad dayYou wake up late in the morning. Have a body ache and feeling tired. The computer does not work as was intended to or in the worst case your data is crashed just at the eleventh hour. Boss is keeping a strict eye and noting all the activities of the staff today. The day seems to be so long and never-ending.

Everyone has those types of days at one point or the other. You may find yourself at fault for whatever wrong is happening. If one notices the entire mentioned situation is out of your control. But you have a way out. Here are the tips on how to handle those “bad day” at work.

  1. Eliminate work-related stress

According to American Psychological Association 65 percent Americans mentioned work as a top source of stress. Only 37 percent were able to manage their stress effectively.

To reduce stress one should ask himself a question: What is important and what is not? Starting with easy and simpler tasks boosts your confidence and establishes a routine of productivity. Create realistic deadlines which you can achieve. If you feel that you are stressed too much or overload of work, better talk to the management.

  1. Communicating with higher-ups

Many bosses pass on their work pressure to their subordinates. Your communicating styles may be different than your higher ups. You need to communicate in their style and manner. There are few communication styles given below.

Analytical – This style needs real numbers and data to put up your side. Avoid unclear or undefined language. Be precise and certain what you are talking about.

Intuitive – This style focuses on the broad outline and no detail description. Be more generalized of your view and end your communication with a solid conclusion.

Functional –   This style has set timelines, details, and processes and is well structured. So be clear and communicate in few words to put your point across.

Personal – In this style, emotional language and value connection are focused on data. Bosses like going deep and find the cause of the problem and expect the same from their subordinate.

You can develop and improve on communication skills that boss likes.

On a bad day at work do not cross lines with your boss. Be punctual, cordial, and keep your communication as brief as possible. For updating your boss best thing is to email instead of directly coming in contact with your boss.

  1. Avoid office politics

On a bad day, office politics and co-workers drama should be avoided as it will affect your productivity. The best thing is to stay out. If you feel tempted or are dragged into the drama remember these few things.

Don’t vent your anger at work. Don’t get passive-aggressive. Explain to your co-worker how their negative behavior is affecting your work and that indirectly affects your job. You can cut down on gossip by clearly declaring that you have a deadline to complete the work at hand.

Everyone faces a bad day at work someday or the other. If you feel too bad it is better to take a day off. Instead of tarnishing your relations with your co-workers and boss at your workplace it is better to avoid it.