Once the old server is gone, your small business should switch to the cloud immediately. According to a survey conducted by MYOB, the small businesses that turned to cloud have more revenue. The reason for this might be the efficient IT, which is more efficient when using the cloud (ARN.com, 2013.) This is reason enough to switch to managed hosting and here are the things you need to make sure you get with your managed hosting plan.
Good Server Technology
If you are about to trust somebody to take care about your data and to provide you with such important services, then you need to make sure that they have the latest technological solutions. The newest servers are not only more reliable, but they are also more efficient and they even save energy. Better technology means cheaper and more reliable service to you, so ask around about it.
Even when everything is done to prevent disasters, they sometimes can happen. However, you need to be prepared for those and make sure that you and your service provider agree who is responsible in those cases. Proper managed hosting providers will also include the disaster management option in their services to you. Some providers do that and some don’t. Either way, ask them about it before signing a contract with them.
Glitches and occasional coughs during work are tolerable if they don’t happen all the time. However, they sometimes happen at worst moments and that is why you need support and help. Ask your providers about their call center and the ways they offer support. Some will reply with emails or online chat support, while others will accept phone calls. You need to figure out what is the best way for you and what suits you most. Support that is provided 24/7 is very important for managed hosting, so find the provider that will have it included in their services.
As usual, no other form of marketing can beat the value of word of mouth reference. Your service provider should have no problem giving you their references and the list of their clients that you can contact. In this way, you will be able to hear all the good and the not so good things about the service provider and make your choice based on more facts. On the other hand, you may want to start your search by interviewing other businesses about their experiences in the first place. Either way, asking around never hurts.
Choosing the managed hosting provider is a serious decision that you don’t want to make without having all the facts. These are the things that you need to think through thoroughly before choosing the company that will take care of all your business processes and make them go smoothly. Therefore, make sure that they have the means, the technology and the professionalism that allow you to trust them with your own business.